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Privacy Policy

Introduction

Biggz Kitchen Croydon Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, register for events, complete consent forms, make donations, or engage with our services.

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Company Name: Biggz Kitchen Croydon Ltd
Company Number: 16729651
Registered Office: Third Floor, 86-90 Paul Street, London, England, EC2A 4NE
Email: BiggzCommunityKitchen@gmail.com

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By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following information:

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Information You Provide

  • Name

  • Email address

  • Telephone number

  • Organisation or company name

  • Information submitted through contact forms

  • Event registration information

  • Parent or guardian consent information

  • Emergency contact details

  • Medical, dietary, accessibility, or support requirements where relevant to an event or activity

  • Volunteer enquiries

  • Donation-related information

Information About Children and Young People

Where activities involve children or young people, we may collect information provided by parents, guardians, carers, schools, or authorised professionals in order to safely deliver our services and events.

Website Usage Informatio

We may automatically collect information about how visitors use our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Cookies and analytics dat

How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Manage event registrations

  • Process parental consent forms

  • Communicate important event information

  • Deliver activities and services safely

  • Manage volunteer enquiries

  • Process donations

  • Improve our website and services

  • Meet safeguarding, legal, and regulatory obligations

Photography and Video Recording

Photographs and videos may be taken during events, activities, workshops, and community programmes.

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Where appropriate, we will seek consent from adults or from parents/guardians of children and young people before using photographs or video footage for:

  • Our website

  • Social media platforms

  • Promotional materials

  • Funding reports

  • Community engagement activities

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Individuals may withdraw consent at any time by contacting us.

Children’s Data

We recognise the importance of protecting children’s personal information.

Information relating to children and young people will only be collected where necessary for participation, safeguarding, event management, or service delivery. Where required, consent will be obtained from a parent, guardian, or person with parental responsibility.

Sharing Information

We do not sell personal information.

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We may share information with:

  • Event partners

  • Schools and educational providers

  • Local authorities

  • Healthcare professionals where necessary

  • Emergency services where required

  • Professional advisers and service providers

  • Regulatory or legal authorities where required by law

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Information will only be shared where there is a lawful basis to do so.

Data Storage and Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

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Information may be stored using secure third-party systems, including:

  • Google Forms

  • Google Workspace services

  • Wix website services

  • Analytics platforms

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We only retain information for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

Cookies and Analytics

Our website may use cookies and analytics tools to help us understand how visitors use our website and improve the user experience.

You can control cookie settings through your browser preferences.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain processing activities

  • Request restriction of processing

  • Withdraw consent where consent has been relied upon

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To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

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Biggz Kitchen Croydon Ltd
Email: BiggzCommunityKitchen@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect immediately upon publication.

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Last Updated: June 2026

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